Contact us

Got a question about a product, an order, or a return? We'd love to hear from you.

The fastest way to reach us is by email — we aim to reply within one working day.

• Email: support@pactstore.com
• Phone: 07438 933112
• Address: 13 Freeland Park, Poole, BH16 6FH, United Kingdom
• Customer service hours: Monday to Friday, 9am–5pm (UK time). We reply to emails within one working day.

If you have a current order, please include your order number so we can look it up quickly.

You can also use the form below — your message comes straight into the same inbox.